Identifying the underlying business imperatives and drivers. Knowledge is the most important factor of production, next to labor, land and capital. Knowledge management as an important tool in organisational management. Such initiatives are often started with the development of a knowledge management strategy. Adopted by market leaders who shape the future direction of their sector. Developing a corporate knowledge management strategy. Access to society journal content varies across our titles.
The process of capturing, developing, sharing and effectively using organisational knowledge davenport 1994 the essence is to. The greater the number, variety or size of the current and future knowledge gaps, and the more volatile the knowledge base because of a dynamic or uncertain competitive environment, the more aggressive the knowledge strategy required. The purpose of this document is to obtain initial feedback from psg on 1. The principles and practice of knowledge management by. Findings the need to align km strategy with business strategy was. Developing a knowledge management strategy knowledge. In 2001, moving the poverty reduction agenda forward in asia and the pacific. Traditionally, a competitive business strategy has involved performing different activities than. Much knowledge has been generated during the different phases of the development of the concept or discipline.
An attempt has been taken here to apply km strategy in business performance. The talent management strategy supports long term priorities and objectives by fostering employee. During 1997 there have been at least 10 significant conferences on knowledge management in the uk. Knowledge management that serves the strategic plan the purpose of this document is to formulate a knowledge management strategy framework that directly serves the undp strategic plan 20142017. Furthermore, at all stages of the following discussion on knowledge management strategy, i will also refer to different knowledge types and to it systems, whenever necessary. Organizations often make the mistake of focusing solely on technology and underestimating the people aspect. Wiser commissioned a consultant to develop a knowledge management strategy for. Developing a knowledge management strategy for the arab world. Numerous articles and books have appeared, including the special supplement on intellectual capital in junes long range planning. At the same time, 38% of organizations dont have any knowledge management solution yet or are still in the exploration stage. Knowledge management is essentially about people how they create, share and use knowledge, and so no knowledge management tool will work if it is not applied in a manner that is sensitive to the ways people think and behave. Knowledge management strategy to improve business sector.
Developing strategy in the past most organisations took a highly structured approach to strategy development known as strategic planning which involved an annual process of putting plans in place for the coming year and beyond. The roles of knowledge management for the development of. Developing a comprehensive knowledge management approach for ictbased professional services companies case study technology management and policy masters thesis agnieszka janushiekkaranta 2009 department of business technology helsingin kauppakorkeakoulu helsinki school of economics. When implementing a knowledge management initiative the knowledge management strategy is closely linked to the overall business strategy. Introduction the aim of this study is to examine the applicability of knowledge management crossculturally, as the concept of knowledge management is essentially a western construct, and. The seven steps to a successful change management strategy the seven areas the acmp standard identifies as crucial to a change management strategy are. There are three key questions to ask when developing a knowledge management km strategy. Enhancing knowledge management under strategy 2020. Knowledge management strategy and implementation dr sandra moffett. As companies start to engage with the knowledge economy, they have to shift their mindsets to understanding knowledge management more holistically and, more importantly, understand the role of knowledge management as it pertains to sustainable. The aim, benefits and environment for a knowledge management strateg y, attachment 1 2. This strategy covered items such as the business drivers, the vision, the current status, and the critical knowledge areas for mars. At the end, i will present a summary of all the conclusions and recommendations made throughout this section and the one on knowledge management processes, in a subsection titled knowledge management best practices.
Mar 31, 2015 stephanie barnes and nick milton have published an important new book on knowledge management, designing a successful km strategy. Designmethodologyapproach literature research and a case study were used as the methodology of the paper. Pdf developing a knowledge management strategy map. Developing a knowledge strategy that senior leaders can get behind how to create, evaluate, and improve your km strategy over time 15 years ago when knowledge management was still a new idea, companies launched knowledge management km programs based solely on vision and promise. It is about managing and sharing knowledge for the development of an organization. Strategy, strategic management, strategic planning and strategic thinking fred nickols. The purpose of this paper is to discuss the main aspects of knowledge management strategy building in the organizations.
Developing information technology strategy for business value journal of information technology management volume xviii, number1, 2007 51 it strategy. Purpose the purpose of this paper is to explore the development of a knowledge management km strategy at the central bank of nigeria cbn and how this was embedded in the business processes of the bank. These are the three pillars crucial for the development of a sound km strategy. Material in this report is reproduced as submitted. The design and implementation of effective knowledge management systems steve morrissey 4 executive summary the field of knowledge management is the study of how firms manage the tacit and explicit knowledge and knowhow their employees have about its products, services, organizational systems and intellectual property. At enterprise knowledge ek, we define these as the current state, target state, and. The design and implementation of effective knowledge. The paper discusses the meaning of km strategy, the methods used to build the strategy, how researchers see the approaches to pursuing an effective km strategy in organizations, and what are the new trends in strategy building.
The dominant perspective of current day km literature borders on developing knowledge. Much of the problem with knowledge management today lies in the way the subject has been approached by ven knowledge management strategies that create value. I will endeavor to stick to the scope of this subsection and, for the most part, limit my discussion only to aspects relevant to knowledge management strategy. Stephanie barnes and nick milton have published an important new book on knowledge management, designing a successful km strategy. How to create, evaluate, and improve your km strategy over time. Many organisations are now looking to knowledge management km to address these challenges. To be successful, a km strategy must do more than just outline highlevel goals such as become a knowledge enabled organisation. Thanks also to jane dysart for connecting me to john bryans at information today, inc. The principles and practice of knowledge management by martie maria squier.
This paper examines the issue of the historical development of the knowledge dubbed strategic management. Findings the need to align km strategy with business strategy. Wiser commissioned a consultant to develop a knowledge management strategy for the wiser program. He specialises in strategy development, organisational learning and knowledge management, and he is responsible for developing and implementing the odi strategy for knowledge and learning, as well as advising strategic development within a range of different contexts from humanitarian ngos to public sector bodies. A knowledge strategy development bank of southern africa. A knowledge management strategy is simply a plan that describes how an organisation will manage its knowledge better for the benefit of that organisation and its stakeholders. In the competitive business world, knowledge management km has become more essential for the sustainable development of organizations. Pdf this paper is to discuss a knowledge management strategy map based on kaplan and nortons strategy maps. Developing a knowledge management strategy map peyman akhavan and reza hosnavi department of industrial engineering, iran university of science and. Local egovernment national knowledge management project. Whether an organization is starting a new knowledge management km effort or evaluating an existing program, it is crucial to have a documented km strategy. This paper is to discuss a knowledge management strategy map based on kaplan and nortons strategy maps. Management strategy development techniques and best.
Pdf developing a corporate knowledge management strategy. Challenges for knowledge management in the sustainable development. Knowledge transfer strategy transfer of knowledge and best practices in order to improve operational quality and efficiency. They also need to apply the right talent management best practices. Knowledge management strategy international fund for. How to create, evaluate, and improve your km strategy over. Plan of action for 20092011 introduction knowledge management at adb is evolving purposefully in the right direction, although more needs to be done. Feb 05, 2017 the latest survey the state of knowledge management 201617 published by kmworld says the transition to fully functioning knowledge management systems is moving at a very moderate pace. Past, present and future at the highest level, a strategy is an approach to doing business 12. Ifad has responded to the ambitions of the 2030 agenda for sustainable development 2030 agenda by implementing the most significant reforms in its history to step up its development impact, including decentralization and a. Knowledge management techniques and technologies play an important role in supporting knowledge management processes and activities. Plan of action for 20092011 to further accelerate progress, better institutionalize knowledge, and help adb change the way it conducts its core business, the knowledge management centerk in the regional and sustainable development department conducted in 2008 a. The paper contrasts our practice of formulating the strategy with expectations and understandings of strategy and knowledge management strategy critical success factors identified from the literature. A mapping of existing knowledge management initiatives and some understanding of the country demand for knowledge related to uhc were key inputs for the development of a knowledge management strategy for uhc2030.
Organisations are facing everincreasing challenges, brought on by marketplace. This is now recognised as one of the critical success factors for knowledge management. The three objectives for this assignment were to develop a institutional definition of what knowledge management means for the organization to assess the current acpcwiser knowledge management practices and tools and to make suggestions. Pdf guidelines for developing a kstrategy knowledge. Developing a km strategy that is aligned to your business objectives is key to successfully implementing km in your organization.
Beating 6 challenges of knowledge management with a. A good knowledge management strategy is vital to the success of any knowledge management initiative, and should be one of the early steps in your km program. Our talent management strategy 4 background and context since the late 1990s organizations have been placing increasing emphasis on the importance of strategic management of an organizations most valued assets, its people. Get the right information to the right people at the right time. We can help you build a knowledge management strategy, crafted to your context, which really works. Organizational processes are driven by information. Plans, and thus the planning activities that produce them, frequently will address timeframes, either generally, or. Pdf a strategy for knowledge management researchgate. Keywords management strategy, germany, knowledge management. Knowledge management vision statement ifad is the only international development institution established exclusively to contribute to reducing poverty and food insecurity in the rural areas of developing countries. Much of the problem with knowledge management today lies in the way the subject has been approached by ven knowledge management strategies that create value by leigh p.
Developing a knowledge management strategy provides a unique opportunity to gain a greater understanding of the way the organisation operates, and the challenges that confront it. The strategic plan realigns undps attention on a set of priority areas around sustainable development pathways, inclusive and effective democratic. This will serve as a way to provide a quick overview of knowledge management strategy, and could be read on its own by readers who. People, culture, content, processes, and technology. Keywords knowledge management, knowledge management strategy. Knowledge management and the development bank of southern africa a knowledge strategy june 2003 debbie blackburn snowy khoza graham tate editor. One of the early knowledge management strategies that knoco was involved with was the km strategy for mars inc, developed in 2004.
The ifad knowledge management strategy embraces the following vision. Developing a knowledge management strategy step two designs. Learn how to build an effective road map for developing an idiosyncratic knowledge strategy that is unique to your company. There are many approaches for developing a knowledge management. Knowledge management strategy can assist a firm to induce individuals to offer their knowledge voluntarily for a firms use, achieve distinctive advantage through full exploitation of a firms.
Regardless, this analysis sets the stage for developing a knowledge strategy to address those misalignments. Oct 19, 2012 the purpose of this paper is to explore the development of a knowledge management km strategy at the central bank of nigeria cbn and how this was embedded in the business processes of the bank. What the strategy has to do is to develop these into an actionable plan. The second step in developing a practical knowledge management strategy is defining an achievable target state. Strategic management is a field of study, academic discipline and a business area. Pdf developing a knowledge management strategy map prof.
The idea knowledge management strategy team wishes to thank the following organisations and colleagues for their help, support and interest in km, which has allowed the team to develop their knowledge and experience in using km tools and techniques and produce this handbook. If you have access to a journal via a society or association membership, please browse to your society journal, select an article to view, and follow the instructions in this box. The principles and practice of knowledge management. Developing a corporate knowledge management strategy paul oluikpe abstract purpose the purpose of this paper is to explore the development of a knowledge management km strategy at the central bank of nigeria cbn and how this was embedded in. This paper presents the results of an action research project into the practice of formulating a knowledge management strategy for a middlesized supply chain solution provider in australia. In april 2017, kmwg met for the first time and commissioned a stakeholder mapping exercise to understand how networks, alliances, and other initiatives are engaged in knowledge management related to universal health coverage uhc and health systems strengthening hss. Pdf purpose the purpose of this paper is to study the influence of organizational. Developing a corporate knowledge management strategy paul oluikpe abstract purpose the purpose of this paper is to explore the development of a knowledge management km strategy at the central bank of nigeria cbn and how this was embedded in the business processes of the bank. The draft process for the development of a knowledge management strategy. Seven steps for successful change management strategy.
An important part of this is making the business case. The purpose of this paper is to explore the development of a knowledge management km strategy at the central bank of nigeria cbn and how this was embedded in the business processes of the bank. A km strategy will provide alignment, accountability, and. These are likely to be two or three of the levers described in the essence of knowledge management. Information from the audit should provide a good indication of leverage points for km. This 10step knowledge management road map will guide you through strategizing, designing, developing, and implementing a km initiative that delivers business impact. Finally, uhc2030 can learn from other organizations in setting up the right knowledge sharing processes for achieving km objectives. There are many taxonomies that specify various kinds of knowledge.